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FREQUENTLY ASKED QUESTIONS

What is an escape room?
An escape room or escape games is a fun and new entertainment concept where participants enter a themed adventure room and must try to figure out a way to escape the room by solving a series of puzzles and riddles.

Are we actually locked in a room?
For safety reasons, the door that you enter from will always be unlocked. Your game master will show you the door when you arrive, as part of giving the instructions for the game.

What are the group sizes?
The group sizes are indicated next to the room information. Generally, the minimum number of people per room is 2-4, and the maximum is 6-14. Check the room information page for more details.

What is the age limit to play?
Age 14 and up. Any children under the age of 14 must be accompanied by parents or adult guardians over 18. No children under 5 y.o.

How long does the game take?
You have 60 minutes to try and make the escape.

What happens if we do not get out in time?
Your games master will come and get you from inside the room if you have run out of time. You are welcome to have another try by booking another session. 

What if we get stuck and cannot figure out a clue?
A team member will be monitoring your game in the office and you can ask them for a hint via the walkie talkie provided.

Is the facility wheelchair accessible?
Yes. We have elevator on site and the doors’ clearances are 760mm.

What days are you open?
We are open from Tuesday to Sunday, for more info on opening hours please refers to our website.

Is Escapist suitable to play if I have claustrophobia?
This depends on how severely you suffer from claustrophobia. All of our rooms are reasonably spacious and you will not at any time be physically locked inside the room. If anyone is still uncomfortable with the idea of an escape room they are more than welcome to come and visit us and see the space before their appointment. We are happy to show people around and answer any questions you may have to put your mind at ease. Message us today to arrange a viewing and we can ensure we have staff on hand to show you around.

What do I need to bring with me?
Your friends, family, colleagues, teammates, and plenty of enthusiasm.

Will my team play the game with other strangers?
No, we only do private room booking. So you will not have strangers play the same game with you at the same time in the same room

Do I need reading glasses?
Yes, we recommend bringing your reading glasses as it will be useful in darker rooms.

Is there any dresscode?
You can dress however you like, but please wear something comfortable that will enable you to move with no restriction and will not be trip hazard to others. Please wear flat comfortable shoes (no heels, no bare feet).

What language is the game in?
The game is in English, although we can have the clues in Chinese simplified, Korean and Japanese. Please let us know if you would like these clues to be available at the time of booking, so that we can set up the rooms accordingly.

Can I take photos in the room?
You are welcome to take pictures in the room after the game, but not during the game as we don’t want to spoil the game for others who have not played. Our staff member will take cool team photo for you at the end of the game.

Do you have a function/party room?
Yes, we do have a function/party room that is available for you to hire. However, if you have a large group booking (20+ people) party room hire is included in your package.


 

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